Design and Planning Expertise

We work with Design and Planning professionals, SMARS® monitors and trends the operational characteristics of infrastructure and services to validate designs, police capacity bottlenecks, provide pre and post performance analysis of upgrades and support dimensioning of new infrastructure and services.

We use a combination of analytics and data mining to selectively create Performance Management functions to operate your infrastructure and resulting services. A Performance Management system that accurately illustrates the capacity bottlenecks will give the confidence to sweat your infrastructure and IT resources to maximise the return on investment.

Data Mining identifies the relationships between service failures, their indicators and the root causes (root cause analysis). These indicators become metrics or counters that are available for future routine observation and trending.

Providing guidance in the optimal use and composition of Key Performance Indicators (KPI’s) and metrics to police contractual agreements and provide objective independent feedback, to ensure contractual obligations are met.

Design and Planning Solutions

We combine powerful metric based data mining and analytics solutions with the ultimate in deployment flexibility.

Solutions are fully scalable from a laptop right up to a high performance server. This means you can deploy a large scale enterprise solution or instantly use a portable solution provided on a laptop anywhere without the need to deploy an enterprise solution.

SMARS® is a complete end-to-end solution that produces fully annotated Microsoft Excel Reports, ready for easy disseminated by your colleagues and stakeholders.

There are a number of solutions listed below that provide an insight in how each adds value to your operations and support operation: