Our expertise is performance management and operational support, also known as network assurance or service assurance.

We offer highly adaptable performance management solutions and analysis services in the Telecoms and IT markets, enabling our clients to maximise the value of their capital infrastructure investments and provide excellent service to their customers.

Sunday September 05 , 2010
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SMARS® is a Performance Management Application

SMARS® is an end-to-end performance management solution, which is the culmination of generations of experience gained from working with numerous performance management systems, for a variety of network operators and equipment vendors.

Offering a Windows desktop computer based entry point to performance management, which scales up to an enterprise server based solution as required.

Providing Subject Matter Knowledge

We provide equipment vendors with performance management and operational support expertise, not only adding capabilities to their equipment but adding subject matter knowledge across their business. Thus, enabling our clients to focus on their principle expertise.

Managed Services provide Specialised Scalability

Managed Services give you access to use our exclusive specialist application suite and resources. Providing scalability to manage change and demand within your organisation.

We analyse and assess the performance and operational characteristics of your equipment and management systems, ensuring the methods and accuracy so that you can work the equipment harder to maximise the value of your investment and provide the highest levels of performance and reliability.

Custom Solutions to Optimise your Workflows

Solutions consulting is offered to examine equipment that is difficult to performance manage or operationally support, we will demonstrate solutions. Showing how many resource intensive tasks can be automated to make best use of your skilled staff to resolve key business issues more efficiently.

OEM Solutions - Powered by SMARS®

Providing oem solutions to deploy with your equipment to add value to your solution proposition.

This is not only a revenue opportunity, it prevents unnecessary development expenditure and provides your customers with confidence to operate and professional manage your equipment.

Portable Analysis Workstations

SMARS is as equally at home on a Windows laptop as it is in an enterprise server. This flexible architecture allows SMARS to be used as a powerful analysis workstation, no deployment fuss merely power up your laptop and get started

SMARS will assist you in gathering the files, decode the files, transforming them in to a useful format, then aggregate and datamine the text, decide if you want to import the data into the internal (self managed) database and then produce analysis, diagnose issues and illustrate performance metrics. 

Powerful Metric based Data Mining Capabilities

SMARS has some powerful data mining capabilities, useful for technologists, marketeers and support personnel. 

Imagine being able to extract subscriber and equipment behaviour relationships or indeed event and failure relationships on adhoc basis using simple user friendly controls, now you can.

The results are formatted in to excel reports to share with your colleagues and stakeholders.  

Performance-Management adds value...

Performance management enables network operators to manage the quality and availability of the services they offer to their subscribers. In a competitive market place, providing the highest levels of service is a necessity. It protects revenue streams by reducing churn and understanding the operational characteristics gives the confidence to sweat your infrastructure to maximise return on investment.

The art and science of performance management relies on having systems and processes in place to produce and measure statistics, metrics, key performance indicators and accurately analyse and interpret those results.

smars.com

the Solution Challenge

We are in the business of solving problems. Take the solution challenge, show us a tooling or scripting problem you are struggling with and we will show a solution.

Book a Demonstration

If you would like to see one of our systems in action, book a demonstration now. Complete the demonstration request form and we will be in touch to make the booking.

Request for Proposal

Discuss your project with us. Fill out our Request for Proposal form or call us on 01635 47246. You will be assigned an account manager to service your enquiry.


SMARS® is a trading name of SMARS (Europe) Limited     Copyright © 2008-2010 SMARS (Europe) Limited    All Rights Reserved
SMARS (Europe) Limited is Registered in England and Wales, Company Registration Number 07224459     Website by DevelopedResults.com

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