SMARS® is a Performance Management Application
SMARS® is an end-to-end performance management solution, which is the culmination of generations of experience gained from working with numerous performance management systems, for a variety of network operators and equipment vendors.
Offering a Windows desktop computer based entry point to performance management, which scales up to an enterprise server based solution as required.
Providing Subject Matter Knowledge
We provide equipment vendors with performance management and operational support expertise, not only adding capabilities to their equipment but adding subject matter knowledge across their business. Thus, enabling our clients to focus on their principle expertise.
Managed Services provide Specialised Scalability
Managed Services give you access to use our exclusive specialist application suite and resources. Providing scalability to manage change and demand within your organisation.
We analyse and assess the performance and operational characteristics of your equipment and management systems, ensuring the methods and accuracy so that you can work the equipment harder to maximise the value of your investment and provide the highest levels of performance and reliability.
Custom Solutions to Optimise your Workflows
Solutions consulting is offered to examine equipment that is difficult to performance manage or operationally support, we will demonstrate solutions. Showing how many resource intensive tasks can be automated to make best use of your skilled staff to resolve key business issues more efficiently.
OEM Solutions - Powered by SMARS®
Providing oem solutions to deploy with your equipment to add value to your solution proposition.
This is not only a revenue opportunity, it prevents unnecessary development expenditure and provides your customers with confidence to operate and professional manage your equipment.
Portable Analysis Workstations
SMARS is as equally at home on a Windows laptop as it is in an enterprise server. This flexible architecture allows SMARS to be used as a powerful analysis workstation, no deployment fuss merely power up your laptop and get started.
SMARS will assist you in gathering the files, decode the files, transforming them in to a useful format, then aggregate and datamine the text, decide if you want to import the data into the internal (self managed) database and then produce analysis, diagnose issues and illustrate performance metrics.
Powerful Metric based Data Mining Capabilities
SMARS has some powerful data mining capabilities, useful for technologists, marketeers and support personnel.
Imagine being able to extract subscriber and equipment behaviour relationships or indeed event and failure relationships on adhoc basis using simple user friendly controls, now you can.
The results are formatted in to excel reports to share with your colleagues and stakeholders.
Performance-Management adds value...
Performance management enables network operators to manage the quality and availability of the services they offer to their subscribers. In a competitive market place, providing the highest levels of service is a necessity. It protects revenue streams by reducing churn and understanding the operational characteristics gives the confidence to sweat your infrastructure to maximise return on investment.
The art and science of performance management relies on having systems and processes in place to produce and measure statistics, metrics, key performance indicators and accurately analyse and interpret those results.